FAQ's

General

Can I purchase individual bottles?

No, we only offer two, four, or six packs of wine.

Orders

Do you ship internationally?

No, sorry. We don't provide an international shipping service. 

Are there any freight charges?

Yes.  Please see our shipping policy.

How do I track my order?

Your order will be updated with a tracking number and sent to you via email once your parcel has been picked up by the courier company. 

Please contact the courier provider to track your parcel further. Having trouble with this? Please get in touch by email at info@annahstrettonwines.co.nz or filling out a form on contact us.

When will my orders be delivered?

Orders placed on a working day will be delivered within 2-6 working days.

What do I do if I have not received my order?

Please email through to info@annahstrettonwines.co.nz with your order number. We will get back to you as soon as we can. 

Returns

Can I return my order?
No, sorry. We don't accept returns.